TDO, COVID-19 and You

TDO, COVID-19 AND YOU

Please do not call the office to ask about testing for COVID-19: current recommendations in BC are that community clinics should not be performing swabs. In fact, testing is currently only being done for hospitalized patients and healthcare professionals who may be in contact

The Doctors’ Office is committed to everyone’s health, safety, and well-being. We want to ensure that we care for you at the right time and in the right place. We will continue to offer in-office booked and urgent appointments, but we are also available to answer your questions and continue your care via telephone and videoconference.

Further, here are some safety measures and precautions that we continue to take in order to ensure your health and safety:

  • TDO practices strict infection control measures according to guidelines from Vancouver Coastal Health.
  • Patients are screened by phone, email or at the door .
  • Any team members that exhibit symptoms are asked to stay at home.
  • Books, magazines and toys have been removed from our waiting room.
  • Instruments are single-use.

This is an unprecedented situation and we will continue to update our policies as we learn more about this pandemic from trusted scientific sources. Thank you for your questions, concerns, and cooperation as we continue through this situation together.

Due to weather, The Doctors’ Office is closed January 15, 2020

TDO phone lines

We are still working in our new phone lines, so thank you for your patience and feedback as we try to provide you with the best patient experience possible. And please ask for a username and password to book appointments online: it’s quick and easy! Also, we keep many of our appointments for same-day urgencies, so when it doubt just come in and we will be happy to help you.

TDO in the news!

Are you using our online appointment booking? A recent article in “24” highlights our use of this technology. Try it today and save yourself some time!

Online Booking

We now offer online appointment booking. Please talk to the reception desk staff about how to do this at your next visit.